Archive | Health care

From Carepass to HealthKit: Health Platforms Must be Founded on Trust

It’s amazing how many companies forget trust when it comes to platforms, networks and user data, but it is fundamental. Facebook and Google may use my data, but the value is so high we tend to forgive and try to forget what’s happening, or tend not to dwell on it at least. I’m not so cavalier with my health data. We all weigh perceived risks and consequences, often attempting to keep the perceived risk low in our mind’s eye, but that’s more difficult with health data, and requires a deeper commitment to trust.

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Focusing on Fun and Interactivity Can Improve Health Outcomes

Interactivity, and not just technological interactivity, may be the secret to getting patients engaged. Doing is infinitely more interesting than being talked at or just handed information. That’s why we do science experiments in school. Theory is one thing but seeing an idea in action, and being a part of that action, makes the concepts so much more concrete. Making the action fun just adds to the chances of success. That’s why nursery rhymes and the ABC song have been used as learning tools for decades.

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The High Cost of the Sweet Life

As we move toward digital health and digital payments, the relationships between spending, environment, and other health determinants are becoming clearer, including the choices we make at any moment. Things that influence behavioral choices are often the social determinants of health, the cultural and economic contexts (including geography) of our day-to-day decisions.

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Global Center for Health Innovation Cleveland

HIMSS Rocks the Global Center for Health Innovation

The Global Center for Health Innovation opened for business last October in Cleveland, Ohio, but will officially open to the general public this October. The futuristic glass structure, designed by LMN Architects of Seattle, comprises four floors and 235,000 square feet of space. The Global Center is adjacent to Cleveland’s new underground Convention Center, also designed by LMN. Jointly, they hope to attract more healthcare-themed conferences and exhibits to Cleveland.

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Looking Through the Google Glass

I’m impressed by the number of big-name health systems that are giving Google Glass a test drive. It’s also interesting to note the diversity of applications, from telehealth, education, remote consults, and EMR access. By the time HIMSS15 rolls around next April I am sure we’ll have a clearer idea of which vendors have figured out the formula for success. But please… don’t be a Glasshole!

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Will Satisfaction Survey Fatigue Impact Provider Compensation?

According to The Medical Group Management Association, about three percent of primary care physician pay and 2.31 percent of specialty physician was tied to patient satisfaction in 2013. That’s a relatively small portion but as provider compensation continues to shift from fee-for-service to reimbursement models based on outcomes, patient satisfaction will no doubt factor more heavily. As more providers jump onto the patient satisfaction survey bandwagon, satisfaction survey fatigue may rise to an all-time high. The exception, of course, will be unhappy patients, since disgruntled consumers tend make time to voice their complaints.

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